City of El Cajon launches new program to help non-emergency 911 callers
EL CAJON, Calif. (KGTV) — A new program in El Cajon is changing the way 911 calls are handled.Officials say it's a better use of resources. Before ...
EL CAJON, Calif. (KGTV) — A new program in El Cajon is changing the way 911 calls are handled.Officials say it's a better use of resources. Before on Tuesday, when you call 911, an ambulance and firefighters are automatically sent to you. But now, non-life-threatening calls will be triaged by a nurse.'So what happens if you call 911 for a bad cold, and you didn't know if it was pneumonia," said El Cajon Mayor Bill Well. "We might not need to send an ambulance or fire trucks and 5 firefighters and a police car.